• MANORHAUS ruthin & GREENBANK LODGE llangollen

    manorhaus provide a unique collection of boutique accommodations

    in two fabulous locations in north wales

    since 2002

  • Pleased to be welcoming guests again at manorhaus

    Please note our restaurant in Ruthin is only serving residents and is not currently open to the general public.



    We have been busy setting up new covid-safe measures so everything will be ready for opening. The hospitality industry has always followed high standards and had rigorous procedures of cleanliness in place and we will be enhancing our cleaning procedures to fulfill the latest government regulations relating to our industry.


    manorhaus Ruthin & Greenbank Lodge Llangollen (including the self-contained cottage in Llangollen) has achieved the Visit Wales/Visit Britain Covid accreditation ‘Good to Go/Barod Amdani’ which certifies we have new processes in place to meet government guidelines to be Covid-aware.


    All our room rates are ROOM Only - manorhaus Ruthin is able to serve Breakfast in the dining room with prior reservation slots priced at £10 per person Unfortunately due to space constraints and Covid Regulations, Greenbank Lodge Llangollen is not able to offer breakfast dining - however there are numerous great chef's serving breakfast within a minutes walk.


    Below are some of the measures we have introduced:

    • Reducing capacity in the restaurant in Ruthin to enable implementation of new procedures around social distancing.
    • If in the unfortunate event, you or your household experience COVID-19 symptoms such as a high temperature, a new continuous cough or a change to your sense of taste and smell, we must ask that you follow the Government advice, remain at home, and contact us to allow your stay to be rescheduled.
    • As per government guidelines - guests will be asked to fill in a short questionnaire before arrival declaring they are in good health. Absence of symptoms of the Coronavirus are a condition of your visit.
    • We politely ask that any guests who are required to undertake self-isolation, household isolation or overseas travel related isolation remain at home in line with the Government advice, and contact us to rearrange their stay.
    • We will ask that all guests observe the social distancing requirements at all times and you will notice some reminders to do so, placed around the building. 
    • Each guest room will have their own bottle of hand sanitizer which meets WHO guidelines.
    • We will be using a Portable Ozone Room Sanitiser  in rooms between guests, adding an extra level of reassurance.
    • Only essential maintenance will be carried out in your room during your stay. We’ll be happy to provide clean towels and amenities to your door during your stay. For stays of 3 nights or more, we will liaise with you for a suitable time for a housekeeper to service your room.
    • Check-in time is between 4pm and 9pm, to enable us to complete the new cleaning regime.
    • All keys will be thoroughly sanitized between guests.
    • Where tea and coffee facilities are present, these will of course be properly cleaned and disinfected between arrivals, more items can be requested 
    • Staff will wear the recommended PPE in the form of visors or masks etc in situations where they cannot maintain recommended social distancing. 
    • Additional hand sanitisers and cleaning materials will be provided around the building.
    • Increased cleaning of communal facilities (dining room, lounge and bar)
    • The hot tub, sauna, steam room and guest library will not be currently open. The cinema in Ruthin will be available with ADVANCED reservation only to ensure an enhanced cleaning regime
    • Time slots for breakfast and dinner may be extended
    • Books/guidebooks/room guides etc will be removed - but leaflets, information etc will be available on request and on our website
    • Upon checkout - cards would be preferred

    We will do our very best to ensure we provide the same level of service and experience our guests have come to expect - whilst ensuring safety guidelines are met.


    What happens if i develop symptoms while staying at manorhaus?

    If a guests displays signs of the Covid-19 virus while staying, they should inform us, immediately self-isolate where they are to minimise any risk of transmission, and request a test. If they are confirmed to have Covid-19, they should return home if they reasonably can. They should use private transport but only drive themselves if they can do so safely. If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority. Guests should follow government guidance on dealing with possible or confirmed coronavirus (COVID-19) infection. If the guest cannot return home, the guest will be expected to pay all costs.


    I would like to make a booking:

    We are taking bookings as normal via our website - BOOK RUTHIN or BOOK LLANGOLLEN


    I had a booking during government lockdown:
    We are able to offer a credit note for any booking made on a pre-paid contract during the government closure valid for a 12 month period from the original reservation. Please use the booking reference from your original booking to apply the credit.


    I have a booking coming up:

    We are operating in a new ‘normal’ and you will receive an e-mail before your stay with specific instructions and information that you will need before arrival to undertake safe, remote, check-in and instructions for parking and accessing your room.


    What happens if i develop symptoms and need to cancel or a second wave means manorhaus has to close?

    This is something none of us want to happen, but if it does and you are unable to come for your holiday we will issue you with a refund or we will move your booking to an alternative date. We will be asking all guests to complete a short pre-check in questionnaire prior to arrival.




    For reservations, please call 01824 704830, e-mail post@manorhaus.com or visit our website www.manorhaus.com


    Established in 2002, manorhaus provides two unique boutique guest houses,

    The original in historic and cultured ruthin in the beautiful Vale of Clwyd,

    and the second in Llangollen, a centre for heritage attractions, the international eisteddfod and outdoor activities in the stunning dee valley.

    Recommended in the Michelin Guide, Welsh Rarebits, Good Hotel Guide, i-escape, Historic Hotels of Europe and Rick Steves Guide to Great Britain, Also awarded TripAdvisor Hall of Fame and Certificate of Excellence.


    We hope to WELCOME you soon.

    Gavin, ChristopheR & TEAM




    We love well behaved dogs at manorhaus

    We charge a one off £15 per stay.


    Bring your dog along to stay at manorhaus Ruthin or Llangollen. We provide a dog bed, blanket, feeding mat and bowls, as well some treats.


    Both locations have convenient doggie walks nearby in town, and we can provide poop bags to ensure you are as well behaved as your pet.


    What travel guides have said about manorhaus

    Rick Steve’s Great Britain

    Manorhaus rents the classiest rooms in Ruthin. The eight rooms are impeccably appointed with artsy-contemporary décor, and the halls serve as gallery space for local artists. Guests enjoy use of the sauna, steam room, library, and mini-cinema in th cellar, free wi-fi and recommended restaurant:

    Manorhaus is the town splurge, with updated Welsh and British dinners served in a mod, art-gallery space.

    Fodor’s England with the best of Wales

    Manorhaus. A Georgian town house in the heart of Ruthin has been converted into a simply stunning boutique hotel. Each entirely original room is a mini-art gallery, designed and decorated in colloboration with the artists whose work hang on the walls. There’s also a library, gallery, sauna, steam room, private cinema, and restaurant serving fresh, locally sourced food.

    welsh rarebits • hotels of distinction

    Every once in a while a place comes along that redefines conventional notions of accommodation. Having said that, there are at least two challenges with manorhaus. How to describe it? And how to fit it all into a review of 200-odd words? We have to start with the owners, Gavin Harris and Christopher Frost, because it is their passion for art and architecture that defines this unique building. Manorhaus is variously described as a restaurant with rooms, boutique hotel and art gallery. It combines these roles seamlessly. On entering, there’s a gallery space featuring changing exhibitions by contemporary artists and designers. But that’s just the start of the art. It infuses the entire building. It’s tempting to say that the bedrooms are works of art in themselves. Each one has a theme, taking as its inspiration a particular artwork that is then cleverly replicated in the décor. But at least as inventive is the way in which cutting-edge interior design has been playfully and professionally blended into the Georgian fabric of this fine old townhouse. All the must-have luxury items are there – the Egyptian cotton bedlinen, fluffy duvets, robes, upscale toiletries and fabulous bathrooms. And, to complete the picture for guests, there’s a library, sauna and steam room, fitness room and private cinema. Back downstairs, there’s more: a split-level bar and conservatory restaurant where, again, the accent is on contemporary taste informed by the traditional values of fresh, local ingredients.

  • manorhaus on social media

    we are active on facebook and twitter (and occasionally post amazing lastminute offers so like us to be in the know).


    a tiny selection of some newspaper and magazine reviews, mentions and write-ups.

    guardian observer

    A Welsh boutique hotel that complements its city-slicker image with great food and roaring fires


    I will admit to a twinge of doubt about manorhaus before I set off. There's something about the combination of the words "boutique" "art gallery" and "North Wales" that brings out my latent South Walian suspiciousness. (I'm from Cardiff, where it's traditional to regard North Wales in roughly the way the rest of Britain views Murmansk.)

    And the website doesn't allay my fears: it's a city slickers' sort of a place, that looks to have been airlifted straight out of Shoreditch into Ruthin, an unassuming market town in the Vale of Clwyd, between Snowdonia and the English border.....


    Awed by artistic Welsh wizadry

    A Rainy night in Chester. Not a great song title perhaps, but a reasonable summing up of our predicament one wet night after disgorging from the packed London train. The taxi whisking us across the Welsh border to the boutique comfort - and shelter - of the Manorhaus in Ruthin got lost....

    THE daily post

    TASTE TEST • Fine feast awaits at journey's end

    "But why are going all the way to Ruthin?" the babysitter asked. Fair question really, as it's a 40-mile round trip for us and there are plenty of places to eat closer to home. But it was my husband's birthday and we were in the mood for something out of the ordinary....


    manorhaus vouchers make the perfect gift for family, friends or to treat yourself

  • manorhaus vip guestlist

    To have access to discounted rates and be kept informed of special offers and events, as well as news about manorhaus then please join our guestlist. members receive an email newsletter which includes special discounts and offers only available to subscribers.

Last updated September 2018
manorhaus is the trading name of Partners Gavin Harris & Christopher Frost, trading as manorhaus and with registered office at manorhaus, 10 Well Street, Ruthin, Denbighshire, LL15 1AH, and also a second property at manorhaus Townhaus B&B, Hill Street, Llangollen, Denbighshire, Ll20 8EU. manorhaus is responsible for the website and it’s contents and we respect the privacy of everyone who visits our properties and/or uses our websites.

 This Privacy Policy applies to information that:
you provide to us when you stay, eat or attend an event with us or make enquiries to stay, eat or attend an event
we collect from you when you visit our websites
you provide when signing up to receive one of our newsletters
The following sections of this Privacy Policy describe the types of information we collect, how and for what purposes we use that information, with whom we share it, and the choices and rights available to you regarding our use of your information. We also describe the measures we take to protect the security of the information we hold and how you can reach us to:
Access, correct or delete the personal data you have provided
Withdraw any consent you may have previously given to the processing of your personal data
Tell us not to contact you with marketing materials about our services and promotions
Ask any questions you may have about our online privacy policies
Information we collect
Information you provide on a voluntary basis
We will collect, store and process information about you if you voluntarily provide us with such information in connection with the following:
filling in a form on any of our websites
filling in a physical registration card
contacting us by telephone or face to face (e.g. in the context of making a reservation)
sending us a letter, e-mail or social media message
subscribing to receive a service from us (e.g. a newsletter or by following us on social media)
requesting promotional information from us (e.g. information about any of our good or services including gift vouchers)
participating in a survey, competition or prize draw
 The types of information we may obtain include:
your name, home and work contact details, business title, e-mail address, telephone number, nationality
details of food allergies/dietary requirements and special requests made (for example, relating to a disability) you provide to us
passport and visa information, payment information, travel history and details of joint travellers
dates of your stay or travel with us and associated charges
purchase or delivery of products or services
reviews and opinions about our brands, products and services
information we receive about you from any third parties through whom you have booked your arrangements
We do not collect “sensitive information” such as information on racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership.
Personal information we collect automatically
When you visit one of our websites, we may also collect certain information through the use of “cookies” and other automated means. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Such information may comprise the following information:
Date and time
Originating IP address
Domain name
Type of browser and operating system used (if provided by the browser)
URL of the referring page (if provided by the browser)
Object requested
Completion status of the request
Geographic location
Language preferences
Use of information
Typically, we will use and process your information to:
help us create content that is relevant to our visitors
make improvements to our websites and social media pages and ensure that content on these is presented in the most effective manner for you
provide you with information, products or services that you request from us
assess and help us understand general trends and patterns relating to our business
provide for the safety and security of our guests and visitors
manage general record keeping
enable us to compile anonymous, aggregated statistics that allow us to understand how users use our websites and to help us improve the structure of our websites
enable you to make reservations, buy Gift Vouchers and payments
meet any legal and/or regulatory requirements
provide the products or services you request from us
improve our products and services and to ensure our products and services are of interest to you.
The processing of your personal information for:
marketing and profiling purposes is managed solely by manorhaus as data controller. Your decision to provide your information for such purposes is optional and will have no consequence on your ability to stay with us or benefit from the requested services;
all purposes concerning your booking, your stay and to provide you with the services you have requested, is managed manorhaus as data controller. Your decision to provide information to us is voluntary however, if you do not provide such information you may no longer be able to benefit from our services.
We may process your personal information by both automated and manual means. We may use your information in other ways for which we provide specific notice at the time of collection.
Sharing information
We do not sell, otherwise disclose, or share information we collect and hold about you, except as described in this Privacy Policy.
We may share information with service providers who perform functions and services on our behalf. Such third parties will be appointed as data processors and will be provided only with information necessary to perform the services on our behalf but are not authorised to use such information for any other purposes.
We may disclose information about you if we are required to do so by law or pursuant to legal process, or in response to a request from law enforcement authorities or other government officials.
We reserve the right to transfer information about you in the event that we sell or transfer all or a portion of our business or assets, in accordance with applicable law. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your information with any inquiries concerning the processing of that information.
Your legal rights and how to ‘opt out’
You have certain rights to the information we process about you as expressly provided for by applicable law. You may request access to the information we hold about you, update, amend or correct the information, and in some circumstances you may object to our use of your information.
You also have the right to request that we cease sending marketing communications, whether by email or otherwise, to you. You can do this by either:
not checking the applicable box(es) on any form used to collect information from individuals
clicking the unsubscribe link displayed in any of the marketing e-mails you receive
otherwise requesting that we do not process your information for marketing purposes in writing to us
To exercise these rights or to make a complaint or submit an inquiry about our privacy practices, please contact us at post@manorhaus.com
You can also write to us using the following address: manorhaus, 10 Well Street, Ruthin, Denbighshire, Ll15 1AH or contact us by telephone on 01824 704830.
To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information.
Security & Data Retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
For your own protection, we encourage you not to include sensitive personal information, credit card or similar data in any e-mails you send us or our staff.
Links to other websites
Our websites and sub pages may provide links to other websites for your convenience and information. These websites operate independently from us. Linked websites may have their own privacy policies, which we strongly suggest you review. To the extent that any linked websites you visit are not owned or controlled by us, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.
We use cookies to track visitor use of the website and to compile statistical reports on website activity. Unless you have adjusted your browser setting so that it will refuse cookies from our websites, our system will issue cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies.
You can find out how to do this for your particular browser by clicking "help" on your browser's menu. Please note, however, that without cookies you may not be able to take full advantage of all our websites features.
Updates to our Privacy Policy
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our processing of your information and privacy practices. We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated.
How to contact us
If you have any questions or comments about this Privacy Policy, the use of cookies, if you would like us to update information we have about you or your preferences, or to exercise your rights of access, rectification, blocking, or deletion, or to object to the processing of your information, please contact us by email at post@manorhaus.com
You can also write to us using the following address: manorhaus, 10 Well Street, Ruthin, Denbighshire, Ll15 1AH or contact us by telephone on 01824 704830.