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    manorhaus is a unique boutique place to stay

    located in Ruthin - The Sunday Times 'best place to live' in Wales 2023

    since 2002

     

     

     

     

  • Pleased to be welcoming guests again at manorhaus

    Please note our restaurant in Ruthin is only serving residents and is not currently open to the general public.

     

    Covid-19

    manorhaus Ruthin & Greenbank Lodge Llangollen (including the self-contained cottage in Llangollen) has achieved the Visit Wales/Visit Britain Covid accreditation ‘Good to Go/Barod Amdani’ which certifies we have new processes in place to meet government guidelines to be Covid-aware.

     

    All our room rates are ROOM Only - manorhaus Ruthin is able to serve Breakfast in the dining room with prior reservation slots priced at £12 per person Unfortunately due to space constraints and Covid Regulations, Greenbank Lodge Llangollen is not able to offer breakfast dining - however there are numerous great chef's serving breakfast within a minutes walk.

     

    Below are some of the measures we have introduced:

    • Reducing capacity in the restaurant in Ruthin to enable implementation of new procedures around social distancing.
    • If in the unfortunate event, you or your household experience COVID-19 symptoms such as a high temperature, a new continuous cough or a change to your sense of taste and smell, we must ask that you follow the Government advice, remain at home, and contact us to allow your stay to be rescheduled.
    • As per government guidelines - guests will be asked to fill in a short questionnaire before arrival declaring they are in good health. Absence of symptoms of the Coronavirus are a condition of your visit.
    • We politely ask that any guests who are required to undertake self-isolation, household isolation or overseas travel related isolation remain at home in line with the Government advice, and contact us to rearrange their stay.
    • We will ask that all guests observe the social distancing requirements at all times and you will notice some reminders to do so, placed around the building. 
    • Each guest room will have their own bottle of hand sanitizer which meets WHO guidelines.
    • We will be using a Portable Ozone Room Sanitiser  in rooms between guests, adding an extra level of reassurance.
    • Only essential maintenance will be carried out in your room during your stay. We’ll be happy to provide clean towels and amenities to your door during your stay. For stays of 3 nights or more, we will liaise with you for a suitable time for a housekeeper to service your room.
    • Check-in time is between 4pm and 9pm, to enable us to complete the new cleaning regime.
    • All keys will be thoroughly sanitized between guests.
    • Where tea and coffee facilities are present, these will of course be properly cleaned and disinfected between arrivals, more items can be requested 
    • Staff will wear the recommended PPE in the form of visors or masks etc in situations where they cannot maintain recommended social distancing. 
    • Additional hand sanitisers and cleaning materials will be provided around the building.
    • Increased cleaning of communal facilities (dining room, lounge and bar)
    • The hot tub, sauna, steam room and guest library will not be currently open. The cinema in Ruthin will be available with ADVANCED reservation only to ensure an enhanced cleaning regime
    • Time slots for breakfast and dinner may be extended
    • Books/guidebooks/room guides etc will be removed - but leaflets, information etc will be available on request and on our website
    • Upon checkout - cards would be preferred
       

    We will do our very best to ensure we provide the same level of service and experience our guests have come to expect - whilst ensuring safety guidelines are met.
     

    WE HAVE PUT TOGETHER SOME FAQs:

    What happens if i develop symptoms while staying at manorhaus?

    If a guests displays signs of the Covid-19 virus while staying, they should inform us, immediately self-isolate where they are to minimise any risk of transmission, and request a test. If they are confirmed to have Covid-19, they should return home if they reasonably can. They should use private transport but only drive themselves if they can do so safely. If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority. Guests should follow government guidance on dealing with possible or confirmed coronavirus (COVID-19) infection. If the guest cannot return home, the guest will be expected to pay all costs.

     

    I would like to make a booking:

    We are taking bookings as normal via our website - BOOK RUTHIN or BOOK LLANGOLLEN

     

    I had a booking during government lockdown:
    We are able to offer a credit note for any booking made on a pre-paid contract during the government closure valid for a 12 month period from the original reservation. Please use the booking reference from your original booking to apply the credit.

     

    I have a booking coming up:

    We are operating in a new ‘normal’ and you will receive an e-mail before your stay with specific instructions and information that you will need before arrival to undertake safe, remote, check-in and instructions for parking and accessing your room.

     

    What happens if i develop symptoms and need to cancel or a second wave means manorhaus has to close?

    This is something none of us want to happen, but if it does and you are unable to come for your holiday we will issue you with a refund or we will move your booking to an alternative date. We will be asking all guests to complete a short pre-check in questionnaire prior to arrival.

     

    PLEASE NOTE, ALL NEW BOOKINGS MADE DIRECT WITH US (via this website, email or phone) ARE FULLY FLEXIBLE AND IF YOU NEED TO CHANGE YOUR PLANS DUE TO COVID-19, WE ARE HAPPY TO MOVE YOUR BOOKING TO LATER THIS YEAR OR ANY TIME NEXT YEAR.

     

    For reservations, please call 01824 704830, e-mail post@manorhaus.com or visit our website www.manorhaus.com

  • WELCOME • CROESO

    Established in 2002, manorhaus provides a unique boutique guest house,

    in historic and cultured ruthin in the beautiful Vale of Clwyd,

    named in 2023 as The Sunday Times 'best place to live' in wales

     

    Recommended at various times in the Michelin Guide, Welsh Rarebits, Good Hotel Guide, i-escape, Historic Hotels of Europe and Rick Steves Guide to Great Britain, Also awarded TripAdvisor Hall of Fame and Certificate of Excellence.

     

    We hope to WELCOME you soon.

    Gavin, ChristopheR & TEAM

     

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  • WOOF WOOFS WELCOME

    MANORHAUS IS DOG FRIENDLY

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    We love well behaved dogs at manorhaus

    We charge a one off £15 per stay.

     

    Bring your dog along to stay at manorhaus Ruthin. We provide a dog bed, blanket, feeding mat and bowls, as well some treats.

     

    There are convenient doggie walks nearby in town, and we can provide poop bags to ensure you are as well behaved as your pet.

  • TRAVEL GUIDES

    What travel guides have said about manorhaus

    Pleae note we no longer offer a sauna & steam room referenced in some reviews.

    Rick Steve’s Great Britain

    Manorhaus rents the classiest rooms in Ruthin. The eight rooms are impeccably appointed with artsy-contemporary décor, and the halls serve as gallery space for local artists. Guests enjoy use of the ... mini-cinema in th cellar, free wi-fi and recommended restaurant:

    Manorhaus is the town splurge, with updated Welsh and British dinners served in a mod, art-gallery space.

    Fodor’s England with the best of Wales

    Manorhaus. A Georgian town house in the heart of Ruthin has been converted into a simply stunning boutique hotel. Each entirely original room is a mini-art gallery, designed and decorated in colloboration with the artists whose work hang on the walls. There’s also a library, gallery, private cinema, and restaurant serving fresh, locally sourced food.

    welsh rarebits • hotels of distinction

    Every once in a while a place comes along that redefines conventional notions of accommodation. Having said that, there are at least two challenges with manorhaus. How to describe it? And how to fit it all into a review of 200-odd words? We have to start with the owners, Gavin Harris and Christopher Frost, because it is their passion for art and architecture that defines this unique building. Manorhaus is variously described as a restaurant with rooms, boutique hotel and art gallery. It combines these roles seamlessly. On entering, there’s a gallery space featuring changing exhibitions by contemporary artists and designers. But that’s just the start of the art. It infuses the entire building. It’s tempting to say that the bedrooms are works of art in themselves. Each one has a theme, taking as its inspiration a particular artwork that is then cleverly replicated in the décor. But at least as inventive is the way in which cutting-edge interior design has been playfully and professionally blended into the Georgian fabric of this fine old townhouse. All the must-have luxury items are there – the Egyptian cotton bedlinen, fluffy duvets, robes, upscale toiletries and fabulous bathrooms. And, to complete the picture for guests, there’s a library ... and private cinema. Back downstairs, there’s more: a split-level bar and conservatory restaurant where, again, the accent is on contemporary taste informed by the traditional values of fresh, local ingredients.

  • manorhaus on social media

    we are active on facebook and twitter (and occasionally post amazing lastminute offers so like us to be in the know).

  • What THE PAPERS SAY

    a tiny selection of some newspaper and magazine reviews, mentions and write-ups.

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    guardian observer

    A Welsh boutique hotel that complements its city-slicker image with great food and roaring fires

    FIRST IMPRESSIONS

    I will admit to a twinge of doubt about manorhaus before I set off. There's something about the combination of the words "boutique" "art gallery" and "North Wales" that brings out my latent South Walian suspiciousness. (I'm from Cardiff, where it's traditional to regard North Wales in roughly the way the rest of Britain views Murmansk.)

    And the website doesn't allay my fears: it's a city slickers' sort of a place, that looks to have been airlifted straight out of Shoreditch into Ruthin, an unassuming market town in the Vale of Clwyd, between Snowdonia and the English border.....

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    THE LONDON EVENING STANDARD

    Awed by artistic Welsh wizadry

    A Rainy night in Chester. Not a great song title perhaps, but a reasonable summing up of our predicament one wet night after disgorging from the packed London train. The taxi whisking us across the Welsh border to the boutique comfort - and shelter - of the Manorhaus in Ruthin got lost....

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    THE daily post

    TASTE TEST • Fine feast awaits at journey's end

    "But why are going all the way to Ruthin?" the babysitter asked. Fair question really, as it's a 40-mile round trip for us and there are plenty of places to eat closer to home. But it was my husband's birthday and we were in the mood for something out of the ordinary....

  • GIFT VOUCHERS

    manorhaus vouchers make the perfect gift for family, friends or to treat yourself

  • manorhaus vip guestlist

    To have access to discounted rates and be kept informed of special offers and events, as well as news about manorhaus then please join our guestlist. members receive an email newsletter which includes special discounts and offers only available to subscribers.

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Terms & Conditions
TERMS AND CONDITIONS FOR TICKET PURCHASES

Tickets are for one use only and subject to availability.

Tickets are issued by email to the address specified at time of purchase and can be sent to either the purchaser or to the gift recipient, subject to the purchaser's preference.  It is the responsibility of the purchaser to correctly address vouchers. manorhaus is not liable or responsible for any loss suffered as a result of a voucher via email being blocked by filters or firewalls, or where the incorrect email address has been entered by the purchaser. 

Refunds and Cancellations
Tickets for Events, Picturehaus, Supper:Club etc are for a specific date.  If you have to cancel, cancellation more than 48 hours in advance will allow either transfer to another date or refund as a gift voucher that can be used towards future events. Cancellation less than 48 hours is non-refundable.  Any cancellations by manorhaus of an Event will provide a full refund.
Refunds will only be made back to the card used to pay with via our Stripe secure payment processing.

COVID Guarantee
Cancellations due to the impact of Covid and associated regulation changes will offer either a full refund, transfer or gift voucher depending on customer preference.

Risk of loss
manorhaus is not responsible for tickets lost, stolen, destroyed or used without purchaser's permission.
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