Pleased to be welcoming guests again at manorhaus
Please note our restaurant in Ruthin is only serving residents and is not currently open to the general public.
We have been busy setting up new covid-safe measures so everything will be ready for opening. The hospitality industry has always followed high standards and had rigorous procedures of cleanliness in place and we will be enhancing our cleaning procedures to fulfill the latest government regulations relating to our industry.
manorhaus Ruthin & Greenbank Lodge Llangollen (including the self-contained cottage in Llangollen) has achieved the Visit Wales/Visit Britain Covid accreditation ‘Good to Go/Barod Amdani’ which certifies we have new processes in place to meet government guidelines to be Covid-aware.
All our room rates are ROOM Only - manorhaus Ruthin is able to serve Breakfast in the dining room with prior reservation slots priced at £10 per person Unfortunately due to space constraints and Covid Regulations, Greenbank Lodge Llangollen is not able to offer breakfast dining - however there are numerous great chef's serving breakfast within a minutes walk.
Below are some of the measures we have introduced:
We will do our very best to ensure we provide the same level of service and experience our guests have come to expect - whilst ensuring safety guidelines are met.
WE HAVE PUT TOGETHER SOME FAQs:
What happens if i develop symptoms while staying at manorhaus?
If a guests displays signs of the Covid-19 virus while staying, they should inform us, immediately self-isolate where they are to minimise any risk of transmission, and request a test. If they are confirmed to have Covid-19, they should return home if they reasonably can. They should use private transport but only drive themselves if they can do so safely. If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority. Guests should follow government guidance on dealing with possible or confirmed coronavirus (COVID-19) infection. If the guest cannot return home, the guest will be expected to pay all costs.
I would like to make a booking:
I had a booking during government lockdown:
We are able to offer a credit note for any booking made on a pre-paid contract during the government closure valid for a 12 month period from the original reservation. Please use the booking reference from your original booking to apply the credit.
I have a booking coming up:
We are operating in a new ‘normal’ and you will receive an e-mail before your stay with specific instructions and information that you will need before arrival to undertake safe, remote, check-in and instructions for parking and accessing your room.
What happens if i develop symptoms and need to cancel or a second wave means manorhaus has to close?
This is something none of us want to happen, but if it does and you are unable to come for your holiday we will issue you with a refund or we will move your booking to an alternative date. We will be asking all guests to complete a short pre-check in questionnaire prior to arrival.
PLEASE NOTE, ALL NEW BOOKINGS MADE DIRECT WITH US (via this website, email or phone) ARE FULLY FLEXIBLE AND IF YOU NEED TO CHANGE YOUR PLANS DUE TO COVID-19, WE ARE HAPPY TO MOVE YOUR BOOKING TO LATER THIS YEAR OR ANY TIME NEXT YEAR.
WELCOME • CROESO
Established in 2002, manorhaus provides two unique boutique guest houses,
The original in historic and cultured ruthin in the beautiful Vale of Clwyd,
and the second in Llangollen, a centre for heritage attractions, the international eisteddfod and outdoor activities in the stunning dee valley.
Recommended in the Michelin Guide, Welsh Rarebits, Good Hotel Guide, i-escape, Historic Hotels of Europe and Rick Steves Guide to Great Britain, Also awarded TripAdvisor Hall of Fame and Certificate of Excellence.
We hope to WELCOME you soon.
Gavin, ChristopheR & TEAM
WOOF WOOFS WELCOME
MANORHAUS IS DOG FRIENDLY
We love well behaved dogs at manorhaus
We charge a one off £15 per stay.
Bring your dog along to stay at manorhaus Ruthin or Llangollen. We provide a dog bed, blanket, feeding mat and bowls, as well some treats.
Both locations have convenient doggie walks nearby in town, and we can provide poop bags to ensure you are as well behaved as your pet.
What THE PAPERS SAY
a tiny selection of some newspaper and magazine reviews, mentions and write-ups.
A Welsh boutique hotel that complements its city-slicker image with great food and roaring fires
I will admit to a twinge of doubt about manorhaus before I set off. There's something about the combination of the words "boutique" "art gallery" and "North Wales" that brings out my latent South Walian suspiciousness. (I'm from Cardiff, where it's traditional to regard North Wales in roughly the way the rest of Britain views Murmansk.)
And the website doesn't allay my fears: it's a city slickers' sort of a place, that looks to have been airlifted straight out of Shoreditch into Ruthin, an unassuming market town in the Vale of Clwyd, between Snowdonia and the English border.....
THE LONDON EVENING STANDARD
Awed by artistic Welsh wizadry
A Rainy night in Chester. Not a great song title perhaps, but a reasonable summing up of our predicament one wet night after disgorging from the packed London train. The taxi whisking us across the Welsh border to the boutique comfort - and shelter - of the Manorhaus in Ruthin got lost....
THE daily post
TASTE TEST • Fine feast awaits at journey's end
"But why are going all the way to Ruthin?" the babysitter asked. Fair question really, as it's a 40-mile round trip for us and there are plenty of places to eat closer to home. But it was my husband's birthday and we were in the mood for something out of the ordinary....
manorhaus vip guestlist
To have access to discounted rates and be kept informed of special offers and events, as well as news about manorhaus then please join our guestlist. members receive an email newsletter which includes special discounts and offers only available to subscribers.
TERMS AND CONDITIONS FOR TICKET PURCHASES Tickets are for one use only and subject to availability. Tickets are issued by email to the address specified at time of purchase and can be sent to either the purchaser or to the gift recipient, subject to the purchaser's preference. It is the responsibility of the purchaser to correctly address vouchers. manorhaus is not liable or responsible for any loss suffered as a result of a voucher via email being blocked by filters or firewalls, or where the incorrect email address has been entered by the purchaser. Refunds and Cancellations Tickets for Events, Picturehaus, Supper:Club etc are for a specific date. If you have to cancel, cancellation more than 48 hours in advance will allow either transfer to another date or refund as a gift voucher that can be used towards future events. Cancellation less than 48 hours is non-refundable. Any cancellations by manorhaus of an Event will provide a full refund. Refunds will only be made back to the card used to pay with via our Stripe secure payment processing. COVID Guarantee Cancellations due to the impact of Covid and associated regulation changes will offer either a full refund, transfer or gift voucher depending on customer preference. Risk of loss manorhaus is not responsible for tickets lost, stolen, destroyed or used without purchaser's permission.